16 February 2019

New armor to protect e-shoppers, consumer group says

Revised regulations approved last week to protect consumer rights will help reduce conflicts in the e-commerce market, an industry group said Monday.

“We have noticed that online consumption is developing very rapidly. At the same time, complaints are also increasing,” China Consumers Association deputy secretary general Dong Zhuli said in an interview on the government website Monday.

He said the changes expand consumer rights protection and reduce conflicts in online shopping.

The draft of the revised law was approved on Oct. 25. It seeks tighter supervision of advertisements and product quality online and offline to avoid monopoly, unfair competition and fraudulent transactions involving counterfeit products.

– Contact HKEJ at [email protected]



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