Date
17 December 2017
A group of Chinese Tesla customers say they have been made to wait for delivery of their Model S cars. Photo: www.21cbh.com
A group of Chinese Tesla customers say they have been made to wait for delivery of their Model S cars. Photo: www.21cbh.com

Tesla CEO apologizes for shipping delays

Tesla Motors Inc. founder and CEO Elon Musk has apologized in Beijing to a dozen mainland buyers of the company’s premium electric cars over shipping waits, promising to deliver the vehicles within the next eight weeks, the 21st Century Business Herald reported Wednesday.

The buyers, who all prepaid for their cars and live outside Beijing and Shanghai, threatened on Monday to sue Tesla for failing to notify them that they would not get their Model S vehicles at the same time as customers in those two cities. Buyers in Beijing and Shanghai have already received their cars, despite not paying upfront.

Musk met the 12 on Tuesday, apologized for the delay and promised the vehicles will be delivered in eight weeks, the report said. He cited ongoing work on power stations and charging networks for the waits for customers outside Beijing and Shanghai.

“It is not a sincere solution, if Tesla fails to deliver the cars on time in eight weeks, we will launch a lawsuit against Tesla,” one of the 12 customers was quoted as saying.

Musk said China is an important market for Tesla and the company plans to invest heavily in power infrastructure in the country. Tesla might also manufacture cars in China in the next three to four years, according to the report.

– Contact HKEJ at [email protected]

KZ/AC/SK

 

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