16 October 2018
For Facebook addicts, 25 minutes was too long. Photo: Bloomberg
For Facebook addicts, 25 minutes was too long. Photo: Bloomberg

Facebook says sorry after system crash

Facebook Inc., owner of the world’s largest social networking site, apologized to users after its system went down for nearly half an hour Thursday afternoon Hong Kong time.

“Earlier this afternoon, we experienced an issue that prevented some users from posting to Facebook for a brief period of time. We resolved the issue quickly, and we are now back to 100 percent. We’re sorry for any inconvenience this may have caused,” Facebook said in an emailed statement.

The company did not disclose how many countries were affected by the crash. It also did not give any reason.

Social networking site Facebook was down between 4pm and 4:25pm Hong Kong time.

Users found that they could not log into their Facebook accounts through desktop computers and mobile devices.

The system collapse has affected webpages of many Hong Kong media entities, which are using a lot of plug-ins provided by the US-based company.

News of the outage spread quickly through online media channels and other social media platforms, including Twitter, which was said to have experienced a sudden surge in the number of tweets.

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Chief reporter at EJ Insight

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