Date
20 August 2017
Companies will step up the development of mobile applications to improve their operations and respond better to the needs of their customers. Photo: Jason Howie/Flicker.com
Companies will step up the development of mobile applications to improve their operations and respond better to the needs of their customers. Photo: Jason Howie/Flicker.com

Hong Kong to see booming ‘app economy’ next year

Hong Kong is expected to join the “app economy” in 2015 as more large traditional enterprises step up the development of mobile applications to improve their operations and respond better to the needs of their customers.

“[Adoption of DevOps] ranks high on the agenda of senior IT leaders [of large firms] in Hong Kong,” Sumal Karunanayake, Asia-Pacific vice president of Nasdaq-listed CA Technologies’ DevOps and Application Delivery department, told EJ Insight.

DevOps refers to the process that fosters collaboration between app development, testing and operation teams and therefore helps companies to catch up with consumers’ mobile trend faster and at a lower cost.

The change is about to happen in 12 to 18 months, Karunanayake said in an interview.

“It will be most cost effective in large and complex corporations with large consumer base, such as airlines, retailers, banks or telecommunication carriers,” he said, adding that every dollar spent on apps through the DevOps process will help save US$45 in terms of efficiency while creating US$2 in extra revenue.

According to research conducted by Vanson Bourne in 2013, the process helped companies in a survey to boost the number of its app users by 22 percent, save 18 percent in development and operational costs and generate 19 percent growth in revenue. The study covers 1,300 senior IT decision-makers globally.

Karunanayake said business leaders in Hong Kong have definitely seen the benefits mobile apps can bring to their businesses and what the DevOps process do to enhance mobile services.

The question left is how to execute it as firms must change their mindset on what technology and internet companies can do.

He expects the “app economy” in the city will be as mature as that in Australia and Japan as soon as the second half of next year.

– Contact reporter at [email protected]

MY/JP/CG

EJ Insight reporter

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