Date
23 November 2017
In a culturally diverse workplace, communication can be edgy, but experts say there are ways to say words and phrases in a friendlier way. Photo: internet
In a culturally diverse workplace, communication can be edgy, but experts say there are ways to say words and phrases in a friendlier way. Photo: internet

Words to live by in the workplace

Workplace communication can be edgy in the best of times but there a few ways to say certain contentious words and phrases, according to experts.

Some words are better left unsaid, others just need rephrasing, speech expert Dr. Wong Kwai-lam told the Hong Kong Economic Journal.

Dana Tse, associate director of human resources at Bossini Enterprises Ltd., listed the six most common sentences that tend to be offensive in the workplace and how they could be better said.

1) You’re the boss. Of course, you’re right no matter what.

Suggested: You have a lot of experience. I’m sure people value your opinions.

2) I’ve told you to do it. Why didn’t you tell me you didn’t know how to do it?

Suggested: Let me see if I can help you work more efficiently in the future.

3) Are you playing tricks on me?

Suggested: Have you tried it this way? Let me show you.

4) Why is it always me?

Suggested: I have done this several times. I can help others do it, too.

5) This incentive should be given to me.

Suggested: I hope I’m deserving enough to get this incentive from the company.

6) How is it possible for me to do it when no one has ever taught me?

Suggested: I have little experience in this. Can you show me how to do it?

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TL/JP/RA

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