Date
17 December 2017
Some iPhone users complain that they are not able to make calls after installing the update to Apple's new iOS software. Photo: Bloomberg
Some iPhone users complain that they are not able to make calls after installing the update to Apple's new iOS software. Photo: Bloomberg

Apple pulls iOS software update amid dropped calls

Apple Inc. has pulled an update to its new iOS operating system for iPhones and iPads after some users reported that they were not able to make phone calls after installing the software.

“We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update,” an Apple spokeswoman said in a statement.

The technology giant released the first update on Wednesday to fix various bugs in the software that had cropped up after the 8.0 version’s introduction a week ago, the Wall Street Journal reported.

But after installing the updated version, some users complained that they could not make phone calls or use the TouchID fingerprint sensor to unlock their devices.

Among the problems that Apple wanted to fix in the latest update were the following: a bug preventing HealthKit apps from being made available on the App Store, some apps could not access photos from the photo library, and unexpected cellular data usage occurs when receiving text messages, according to the newspaper.

Apple’s latest iPhones, the 6 and 6 Plus, use the operating system. The company said it sold more than 10 million of the latest smartphone models in its first weekend of availability, surpassing last year’s mark of nine million units for iPhone 5S and 5C, the report said.

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