A Dragonair flight to Beijing was delayed by nearly three hours after a woman refused to close the door of a cabin toilet while she was cleaning up her child’s diaper, Apple Daily reported Tuesday.
Flight KA902 was scheduled to depart Hong Kong at 3 p.m. Saturday with 277 passengers on board. The plane eventually took off at 5:50 p.m. and landed in Beijing at 8:54 p.m. Passengers were furious about the delay.
A passenger surnamed Chan said everyone was seated, waiting for takeoff, when they were hit by a strong smell from the toilet, where a woman from the mainland was taking care of her child, who was believed to be suffering from diarrhea.
The woman was spotted using the sink in the lavatory to clean up what was believed to be feces.
She reportedly refused requests by flight attendants to close the door and became engaged in fierce verbal exchanges with other passengers.
Police were called. The captain ordered the mother and her child off the plane.
The crew needed time to unload the pair’s luggage, and the airline arranged for cleaners to clean the toilet, so the flight was delayed.
Dragonair said in a statement Monday night that a female passenger traveling with a child was ordered off the plane as her behavior on board was deemed inappropriate and her attitude uncooperative.
The airline apologized to the passengers affected by the delay.
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