Complaints against the Hong Kong police were down 6.1 percent last year, the lowest since 2003 when records began.
Of the 2,421 complaints, 137 were related to the democracy protests and the remainder was mostly about negligence, misconduct and assault, Ming Pao Daily reported Wednesday.
Assault-related complaints rose 25 percent to 296 while all other types of grievances fell.
Cheung Kin-kwong, chief superintendent of the internal investigations branch, said most allegations of police assault related to arrests and some complaints were filed as a defense tactic in court cases.
Cheung said the department has been stepping efforts to improve the work of frontline officers, adding the new figures show the move is succeeding.
However, Andrew Shum of police monitoring group Civil Rights Observer said the statistics show the public has lost confidence in the complaint mechanism.
Hong Kong people have simply decided that filing police reports is not worth the bother, he said.
Larry Kwok, chairman of the Independent Police Complaints Council, urged the public to treat the figures positively and play a more active role in policing the force to help improve its performance.
Meanwhile, Police Commissioner Andy Tsang said 48 people have been arrested for organizing and taking part in illegal assemblies relating to last year’s street protests.
Investigations have been completed and the cases have been handed to prosecutors.
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