Some people who bought facial masks from a young mainland woman are seeking compensation, as the products caused dermatitis or even disfigurement, in some cases.
The problem is that Zhou Menhan has disappeared since February, and the address and phone number she gave proved to be fake, Beijing News reported Monday.
Zhou, who said she was 22 and once studied in Austria, sold facial masks to a circle of “friends” on her WeChat account, claiming the products had magical effects on the skin that made it look pure white and flawless.
Claiming her good looks and perfect skin were the result of using the facial masks, Zhou attracted 100,000 fans, who called her “goddess” and enthusiastically purchased the “silk facial masks” for 19 yuan (US$3.06) apiece.
The business brought her a fortune.
Zhou once said she was close to achieving annual sales of 10 million yuan and showed off a mink coat with a price tag of nearly 90,000 yuan.
However, there have been complaints from her customers since November.
They blamed the facial masks for causing red spots and pimples on their faces. Medical diagnosis confirmed they suffered from dermatitis.
Under pressure to make compensation, Zhou declined to make any comment before test results were received and promised to give her clients an answer. She subsequently vanished.
Some mainland authorities in charge of commerce and industry refused to deal with the complaints, saying the cases did not occur within their jurisdictions.
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