Date
23 May 2017
Ikea says consumers should stop using drawers of a certain height unless they're anchored to a wall. Photo: Ikea
Ikea says consumers should stop using drawers of a certain height unless they're anchored to a wall. Photo: Ikea

Ikea Hong Kong offers help with unsafe drawers

Ikea Hong Kong is offering free installation of Malm drawers after two children in the United States were killed when the chests tipped over.

The company also said it will help buyers anchor the units free of charge. Consumers can call a hotline (3125 0888) for the service.

However, there are no plans to recall the product line, according to Apple Daily.

The announcement came after Ikea North America said it will repair 27 million Malm units and install anchors on them.

The service applies to three and four-drawer Malm units and two types of six-drawer chests numbering seven million. 

Ikea said consumers should immediately stop using children’s chests and dressers taller than 23.5 inches and adult drawers 29.5 inches and above unless they are securely anchored to a wall.

The warning came after two children died when they were crushed by falling drawers.

A Ming Pao reporter said he saw no such warning in a Hong Kong Ikea store.

The drawers come flat-packed and buyers can assemble them using an instruction manual or they can get help from Ikea staff.

– Contact us at [email protected]

KZ/JP/RA

EJI Weekly Newsletter

Please click here to unsubscribe