ParknShop allegedly sold a customer rotten eggs and later refused to turn them over to the Food and Environment Hygiene Department (FEHD) for examination, Ming Pao Daily reported Wednesday.
A customer surnamed Chan reportedly bought a pack of “Select Malaysian Fresh Brown Eggs” from the Fusion store operated by ParknShop on Waterloo Road Monday night.
She said that when she unpacked the product, she noticed an unpleasant smell from the eggs and found a few worms on them.
ParknShop offered a replacement, but Chan requested a full refund.
The supermarket’s staff agreed to take the rest of the product off the shelf.
Chan left the eggs with the staff, thinking they would hand them over to FEHD for follow-up.
She said she later found out that they failed to do so.
A ParknShop representative said the chain has always worked closely with the FEHD and there was merely a miscommunication in this case.
The representative said all of the product in the same batch as the eggs Chan bought were checked and no problems were found.
The FEHD said it conducted an inspection at the store and the product in question was taken off the shelf.
It said hygiene in the store was at a satisfactory level.
The FEHD said it will investigate and consider all the relevant evidence to see if a prosecution under the Public Health and Municipal Service Ordinance is appropriate.
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