Date
24 May 2017
Twitter said an "intermittent issue affecting some users" was related to "an internal code change". Photo: Reuters
Twitter said an "intermittent issue affecting some users" was related to "an internal code change". Photo: Reuters

Twitter says widespread outages due to glitchy software resolved

Twitter Inc. said it has reversed a glitch in its software update and resolved outages widely reported across Europe, the Middle East, Africa and North America that affected users of the social network on computers and phones.

In a status update, Twitter said an “intermittent issue affecting some users” was related to “an internal code change”, Reuters reported, citing a statement from the company.

“We reverted the change, which fixed the issue,” Twitter said. There was no immediate way to determine whether full service had been restored for all users.

Twitter shares were down almost 7 percent at market close.

The outage added to investor concerns over the company’s stagnant growth in users and advertising revenue.

“The current market malaise and the recent site outages are compounding the negatives and having a very negative reaction on the shares,” said Victor Anthony, an analyst at Axiom Capital Management.

Some users who tweeted with the hashtag #twitterdown reported they had not experienced problems or that their service had been restored.

Others said they were still having problems after Twitter’s announcement.

Many pointed out that Twitter could not have been down for everyone since #twitterdown was among the top trending hashtags on the site.

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