Date
21 September 2017
DAB randomly interviewed 528 adults for the survey, which was conducted between May 18 and June 6. Photo: DAB
DAB randomly interviewed 528 adults for the survey, which was conducted between May 18 and June 6. Photo: DAB

Almost 30% of travel insurance buyers don’t read fine print

Most Hong Kong travelers have a habit of buying travel accident insurance before they set off, but many of them tend not to pay attention to what is covered by the terms, according to a survey.

The phone survey was conducted by the Democratic Alliance for the Betterment and Progress of Hong Kong (DAB) between May 18 and June 6, with 528 adults interviewed randomly.

Seven in 10 said they always buy a travel insurance plan before their trips begin, a ratio similar to that found in a similar survey in 2013.

In addition, the number of travel accident insurance plans purchased online has been increasing as 15.8 percent of the buyers said they did so, compared with 4.1 percent in 2013.

However, despite the high insurance awareness, roughly three in 10 of the buyers admitted they have no idea what they buy, meaning they don’t bother to look closely at the terms in the plans, the survey found.

On the other hand, DAB also compared the contents of six insurance plans offered by travel agencies, insurance companies and banks. Only one of them compensates buyers for medical emergencies, personal accidents, itinerary cancellations and traffic delays caused by terrorist attacks.

DAB urged the government to oversee online sales of travel insurance to make sure buyers are clearly told about the insurance coverage, especially those regarding high-risk activities.

- Contact us at english@hkej.com

TL/YH/RT/RA

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