Date
12 December 2017
MamaHelpers connects domestic helpers from overseas and local employers. The entire hiring process can be conducted online. Photo: HKEJ
MamaHelpers connects domestic helpers from overseas and local employers. The entire hiring process can be conducted online. Photo: HKEJ

HKUST students launch domestic helper hiring app

Two postgraduate students from the Hong Kong University of Science and Technology (HKUST) have launched an online platform called MamaHelpers that aims to connect domestic helpers from overseas and local employers.

With the new service, employers can look for and contact domestic helpers and complete the entire employment process online, including visa application and purchase of insurance policies, Apple Daily reports.

Employers and prospective employees can follow up on the progress of the documents online. The fees are half of what agencies are charging customers.

MamaHelpers also collaborates with some intermediary agencies for those who want to employ domestic helpers via an agency, with clear wages listed on the website.

The mobile app is free to download from Google Play and iOS App Store.

So Tsz-yan and Leung Yat-yin, who are recent graduates of the HKUST’s MPhil Program in Technology Leadership and Entrepreneurship (TLE), developed the website for about a year under the sponsorship of the Cyberport Creative Micro Fund.

MamaHelpers launched the application last month. More than 20,000 domestic helpers have signed up for the new service.

So said that their team would continue to ensure that employers, helpers, and agencies keep up the good work and live up to expectations.

Leung said the app allows employers to review the helpers personal data and ensures that users register with their real names to help maintain a high level of authenticity.

All information and personal data will be encrypted. There will be a forum for domestic helpers to communicate with each other.

So and Leung had been studying engineering prior to their MPhil program but had not known each other before their orientation day. Leung said she had tried working but craved the thrill of entrepreneurship. 

Yung Ma Shan-yi, chairperson of the Employers of Domestic Helpers Association urged employers to study the background medical records of prospective employees before making any hiring decisions.

The TLE program started four years ago and has been accepting about 15 students each year, with one-third being local students, one-third mainland students and one-third international students, program director Terrence Yee said.

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