A computer network problem has caused a Mark Six draw scheduled for Tuesday night to be postponed by two days.
At about noon on Tuesday, the Hong Kong Jockey Club (HKJC) suffered an internal network error that affected all its Off Course Betting Branches across the city, making punters unable to buy tickets at the 102 off-course betting outlets.
It marked the first time that the Jockey Club witnessed a suspension of all betting services.
While services resumed at 1:45 pm after repairs, the Club announced that the 18/032 Mark Six draw would not be held that night as scheduled but will be postponed to Thursday night.
Meanwhile, it stressed that all accepted bets remain valid, the Hong Kong Economic Journal reports.
The rescheduling was to ensure customers would not be affected by the temporary interruption in betting centers as well as to make sure that they had sufficient time to purchase tickets, according to a club spokesman.
The spokesman noted that Tuesday’s incident marked the first time in the lottery’s decades-long history that betting at all of the organization’s OCBBs had been suspended.
Initial findings conducted by HKJC suggested the glitch was caused by an internal network issue.
As a result, it said the whole system had to be transferred to another data center to keep operating, while measures were implemented to ensure that all previously accepted bets were not affected.
HKJC had witnessed multiple incidents involving system malfunction in recent years, including one that occurred on Nov. 1 in 2015 when users of the Club’s online betting service could not log into its racing and football webpages.
– Contact us at [email protected]