Date
19 October 2018
The Fire Services Department received a satisfaction rating of 84.1 marks, the same as in the last poll, according to the latest HKUPOP survey. Photo: ISD
The Fire Services Department received a satisfaction rating of 84.1 marks, the same as in the last poll, according to the latest HKUPOP survey. Photo: ISD

FSD retains highest satisfaction rating, police lowest in survey

The Fire Services Department (FSD) retained its top spot in the latest survey on people’s satisfaction with the city’s disciplinary forces, the Public Opinion Programme of the University of Hong Kong (HKUPOP) said.

The poll, which was conducted through random telephone interviews of 1,009 citizens between May 21 and 25, showed that the FSD received a satisfaction rating of 84.1 marks, the same as in the last poll, the Hong Kong Economic Journal reports.

The Government Flying Service and the Auxiliary Medical Service ranked second and third, with 79.9 and 79.8 marks, respectively.

The satisfaction rating of the Police Force slipped 3.2 points from six months ago to 63.7 marks, remaining the lowest among the nine disciplinary forces. The drop was also the largest.

Its net satisfaction rate stood at positive 26 percentage points, a drop of 11 points.

That was the second-lowest rating on record for the police department, only higher than the 20.9 percentage points seen in mid-2015, several months after the 79-day Occupy protests in 2014.

The satisfaction rating for the People’s Liberation Army’s Hong Kong Garrison was 61 marks, 3.1 points lower compared to six months ago, while its net satisfaction rate was at positive 41 percentage points, which has not changed much from half a year ago.

Meanwhile, the Public Sentiment Index (PSI), also compiled by HKUPOP, stood at 98.6, down 16.1 points from mid-May.

The index has two components: the government appraisal (GA) score, which measures the people’s view of governance in society, and the society appraisal (SA) score, reflects the people’s perception of the social environment. 

The GA dropped 10.6 points to 96.7, while the SA was down by 18.2 points to 93.5.

– Contact us at [email protected]

TL/JC/CG

EJI Weekly Newsletter

Please click here to unsubscribe