Date
21 July 2019
Lyft has responded to complaints from users of its bike-share program about stronger than expected braking force on the front wheel of some electric bikes. Photo: Reuters
Lyft has responded to complaints from users of its bike-share program about stronger than expected braking force on the front wheel of some electric bikes. Photo: Reuters

Lyft pulls electric bikes in 3 US cities on braking complaints

Lyft is removing several thousand electric bikes from service in its bike-share program in New York, Washington and San Francisco because of a braking problem, Reuters reports.

“We recently received a small number of reports from riders who experienced stronger than expected braking force on the front wheel,” the company was quoted as saying on Sunday.

Too much force while braking can cause a fall.

The company’s Citi Bike division is working to replace about 3,000 pedal assist-bikes in New York, Washington and San Francisco with traditional bikes to prevent service interruptions.

Lyft operates about 17,000 traditional bikes in those cities. Some of the electric bikes are still on docks but customers will no longer be able to rent them.

“After a small number of reports and out of an abundance of caution, we are proactively pausing our electric bikes from service, said Citi Bike spokeswoman Julie Wood. “Safety always comes first.”

The company said it had been working on a new electric bike model that would be ready to deploy soon.

Lyft, which went public in March, bought Citi Bike operator Motivate last year in a move to fend off competition arising from rival Uber’s purchase of electric cycle-sharing startup JUMP Bikes months before.

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RC

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