Date
17 August 2019
Didi  Chuxing said the service will minimize its display of personal information, and offer an in-app pop-up which allows drivers and passengers to double-check the identity of people they are sharing a car with. Photo: AFP
Didi Chuxing said the service will minimize its display of personal information, and offer an in-app pop-up which allows drivers and passengers to double-check the identity of people they are sharing a car with. Photo: AFP

Didi plans to relaunch Hitch service with new safety features

Chinese ride-hailing giant Didi Chuxing plans to relaunch its Hitch carpooling service with added safety features, almost a year after suspending the service following the murder of a female passenger by her Didi driver, Reuters reports.

The case had badly dented Didi’s image at a time when it has been trying to expand overseas to compete with foreign rivals such as Uber and drove the company to pledge that it would prioritize safety over growth.

Didi has no definite timetable yet for the relaunch of Hitch but it is putting forward a proposal for public consultation, the company said in a statement.

The service will minimize its display of personal information, and offer an in-app pop-up which allows drivers and passengers to double-check the identity of people they are sharing a car with, Didi said.

Didi also plans to form a partnership with Chinese insurers to provide up to 1.2 million yuan (US$174,502) in accident insurance and roll out a separate program for female passengers and drivers, comprising features such as algorithms that can detect things such as abnormal route changes.

Hitch, which allowed users to hail a car through their smartphone and share a ride with someone else headed in the same direction, was advertised by Didi as a new way to meet people such as romantic encounters before it was suspended last year.

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