24 April 2018

Francis Fong

Hong Kong Information Technology Federation honorary chairman
  • should draw lessons from user complaints to be able to improve its service and attract more customers. Photo:

    There is no honeymoon phase between a startup and its customers

    - Apr 17, 2018 10:58am
    Hong Kong’s first bike-sharing app is said to be receiving various complaints from customers over its system failures. In one case, a customer said he had returned the bike after a one-time use, but the...
  • Hong Kong's exports largely comprise re-export of products made in China. Photo: Reuters

    Hong Kong won’t be immune from China-US trade war

    - Apr 11, 2018 10:22am
    US President Donald Trump has threatened to impose retaliatory tariffs on up to US$60 billion in Chinese imports to punish China for intellectual property infringement. In response, Beijing said it would levy 25 percent tariff on...
  • Hong Kong Television Network boss Ricky Wong has abandoned his long-time quest for a free-to-air television license. Photo: HKEJ

    Why HKTV boss should chase his dream via OTT model

    - Apr 4, 2018 12:22pm
    Hong Kong Television Network (01137.HK) announced last week that it would abandon its long-time quest for a free-to-air television license. The company would shift its focus to e-commerce. HKTV has struggled for years to obtain a...
  • Mastercard and HKTaxi, a local taxi-hailing app, have teamed up to roll out mobile payment service to Hong Kong taxi passengers. Photo: HKEJ

    Taxi mobile payment: Starting point to a cashless society

    - Mar 21, 2018 11:31am
    Mobile payments are making their way to taxis in Hong Kong, giving rise to hopes that the city is finally making a journey toward becoming a cashless society. Mastercard and HKTaxi, a local taxi-hailing app, teamed...
  • The growing popularity of social media has become an irreversible trend. Photo: Bloomberg

    Rampant copying in the digital media world

    - Mar 13, 2018 10:17am
    Amid the growing popularity of social media, some traditional media outlets seem to be losing their appeal. Some of these traditional players have diversified into digital media or have completely given up their old business model....
  • 5G was a hot topic at the Mobile World Congress event this year, with the technology expected to be adopted in a broad range of applications. Photo: AFP

    5G: Another tech area where Hong Kong is lagging

    - Mar 8, 2018 11:26am
    The Mobile World Congress in Barcelona is the biggest annual event for players involved in the mobile telecommunications industry. This year, Samsung unveiled its latest flagship smartphone model shortly before the trade show kicked off. The new...
  • Given the lack of world-class tech firms such as Google, Hong Kong has a long road ahead with regard to its ambition to emerge as a major tech hub in the region. Photo: Francis Fong

    A brief reflection on a trip to Silicon Valley

    - Feb 28, 2018 4:15pm
    On a trip to Silicon Valley in the United States last week, I took several dozen Hong Kong educators to multinational technology companies based there. We visited a number of world-class firms including Intel, Cisco Systems...
  • The entry of Chinese operators is spurring growth of the mobile payment market in Hong Kong. Photos: Bloomberg, UnionPay, Citibank, HSBC, Samsung

    Mobile payment war heats up in Hong Kong

    - Feb 21, 2018 1:17pm
    Alipay and WeChat Pay, China’s big two mobile payment giants, both entered the Hong Kong market last year, triggering a mobile payment war among major operators. To fend off the competition, local e-payment leader Octopus Cards...
  • China CITIC Bank International said it will soon launch a mobile app that will enable customers to open new accounts on their handsets. Photo: Wikimedia Commons

    HKMA’s updated rules conducive to virtual-banking development

    - Feb 14, 2018 3:15pm
    The Hong Kong Monetary Authority (HKMA) has done a review of the Guideline on Authorization of Virtual Banks that was first issued in 2000. In order to keep up with fintech development, Hong Kong’s de facto...
  • Uncertainties surrounding 5G rollout in the US are casting a shadow on network development plans elsewhere. Photo: Reuters

    5G: Why the US needs to get moving

    - Feb 7, 2018 10:51am
    5G has entered the rapid-development phase. South Korean telecom giant KT will for the first time unveil a trial service of fifth-generation network technology during the Pyeongchang Winter Olympics that will kick off later this week....
  • If Apple stops producing the current version of iPhone X, the US$1,000 smartphone would be the shortest-lived iPhone so far. Photo: Reuters

    Apple tipped to stop making first-generation iPhone X in summer

    - Jan 30, 2018 10:08am
    Hailed for giving some of the best insights into the operations of Apple Inc., KGI Securities analyst Ming-Chi Kuo said the technology giant may stop producing the current version of its iPhone X this summer, based on an...
  • Hong Kong government's reduced support for electric vehicle purchases is surprising, given the still-high pollution levels in the city, say critics. Photo: China Daily

    HK gets it wrong by backpedalling on support for electric cars

    - Jan 24, 2018 11:46am
    Hong Kong’s former leader Leung Chun-ying said in his policy address in 2014 that the government would install 100 medium-speed public chargers in each district for promoting the use of electric vehicles, in order to reduce...
  • Even tech giants like Google are jumping on the internet television bandwagon. Google launched its YouTube TV in the US market last year. Photo: Youtube

    Internet television is an irreversible trend

    - Jan 16, 2018 10:28am
    Hong Kong’s traditional TV industry is feeling growing pressure from internet-based over-the-top (OTT) services. Television Broadcasts (TVB), the city’s largest broadcaster, has launched TVB Anywhere OTT service to tap the international market. PCCW-backed Viu has also...
  • If you see a static QR code in a shop, you can still request the seller to scan the dynamic QR code generated on your smartphone to ensure security of the payment process. Photo: sina

    QR code payments: How to beat the scammers

    - Jan 11, 2018 9:36am
    QR code payment systems have become increasingly popular in China. People use them in everyday life to pay for small purchases or even red packets in banquets or donations at temples. But the People’s Bank of...
  • WhatsApp said the old operating systems don't offer the kind of capabilities it needs to expand the app's features. Photo: Bloomberg

    WhatsApp ends support for old operating systems

    - Jan 4, 2018 9:54am
    Instant messaging service WhatsApp said it has ended support for older operating systems including Windows Phone 8, BlackBerry OS and BlackBerry 10. It will also stop support for Nokia S40 by the end of this year...
  • EFT Solutions is a top player in Hong Kong's electronic fund transfer at point of sale market. Photo: EFT Solutions

    LeTV’s former Asia-Pacific chief moves into fintech

    - Dec 28, 2017 2:28pm
    I ran into an old friend at a fintech product launch the other day. He is Mok Chui-tin, LeTV’s former chief executive for the Asia-Pacific region. He moved to the United States to develop internet electric...
  • Octopus Cards Ltd. has joined hands with Samsung Electronics to launch an e-wallet service. Photo: Octopus

    Samsung Pay partners with Octopus: will Apple follow suit?

    - Dec 21, 2017 12:33pm
    Octopus Cards Ltd., operator of Hong Kong’s leading smartcard payment system, joined hands with Samsung Electronics to launch an e-wallet service last week. A physical Octopus card can be used to pay for goods at stores and...
  • As online shopping festivals become big events, traditional retailers have no choice but to follow. Photo: China Daily.

    Online retail boom brings more shopping festivals

    - Dec 14, 2017 11:00am
    Alipay, the mobile payments unit of China’s Ant Financial Services Group, launched a major shopping event on Dec. 12, called the “Double 12” International Festival. More than 10,000 shops in Hong Kong and Macau are participating...
  • Following successful application, merchants will get a QR code from Octopus for customers to scan and make payment. Photo: Octopus

    Octopus steps up e-payment push

    - Dec 7, 2017 10:51am
    Hong Kong cashless payment operator Octopus launched QR code services last week targeting small merchants. Merchants only need to download the Octopus app and upload the required documents to set up a O! ePay account. Following...
  • Alibaba founder Jack Ma says government policy is sometimes too slow to help drive technology that often opportunities are lost. Photo: Reuters

    Hong Kong should vie to become R&D hub

    - Nov 28, 2017 8:42am
    The Hong Kong government will step up efforts to promote innovation and technology. This was the message from Chief Executive Carrie Lam Yuet-ngor at the grand final of Alibaba’s startup competition Jumpstarter 2017 held in Hong...

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