Some nursing homes found to overcharge elders

September 16, 2015 11:31
Some nursing homes for the elderly are charging as much as four times the others, and are also levying various 'incidental' fees, an investigation has found. Photo: HKEJ

Some private nursing homes in Hong Kong were found to have overcharged elderly patients, Metro Daily reported.

The Consumer Council inspected 85 private nursing homes after receiving complaints about arbitrary charges.

The investigation revealed huge disparity in the basic monthly service fee charged by the institutions, with some nursing homes charging as much as four times compared to others.

The lowest bed charge for a senior citizen was HK$4,500 a month at some nursing homes, while some other establishments were charging as much as HK$21,000 for so-called luxury garden-style single room, according to the report. 

Even in the same nursing home, charges varied according to the layout of rooms, taking one in Yau Tsim Mong District as an example, single room with windows is charging HK$8,000 per month, 60 percent more than those without windows.

In addition, some nursing homes also charge incidental expenses, such as TV fee, wound-cleaning fee and diaper fee.

A nursing home in Yuen Long charges elders HK$1,680 in diaper fee per month.

The Consumer Council has urged people to pay close attention to the nursing home admission terms, verify all receipts for charges and also keep the records.

-- Contact us at [email protected]