New York state probing Apple's response to FaceTime bug

January 31, 2019 09:43
Apple is said to have known about a FaceTime bug for more than a week before it took action to disable the feature. Photo: Bloomberg

New York state authorities said on Wednesday that they are looking into Apple's failure to warn consumers about a FaceTime bug that lets iPhones users see and hear others before they accept a video call, Reuters reports.

“We need a full accounting of the facts to confirm businesses are abiding by New York consumer protection laws and to help make sure this type of privacy breach does not happen again,” New York Governor Andrew Cuomo was quoted as saying in a statement.

According to the statement, Cuomo and Attorney General Letitia James will probe Apple’s slow response after the company was made aware of the FaceTime bug.

Media reports have said Apple had known about the bug for more than a week before it took action to disable the FaceTime feature.

The bug allows an iPhone user placing a call using Apple’s FaceTime video-calling feature to hear audio from the recipient’s phone even if the call has not gone through.

Apple said on Monday it was aware of the problem and had come up with a fix that would be released in a software update later this week.

The bug appears to rely on Apple’s group video-calling feature, which Apple launched in October.

In certain situations, FaceTime also broadcast both video and audio from the recipient’s phone, technology news website The Verge reported on Monday.

Cuomo on Monday issued a consumer alert about the bug and encouraged users to disable the app.

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