Internet technologies yet to reach full potential

March 19, 2019 10:06
Online platforms have taken away a lot of business from the traditional travel agencies by offering more choice and convenience for customers. Photo: Bloomberg

Very few people go to traditional travel agencies to book tickets for their trips nowadays. Most people, instead, turn to online travel agencies.

You can easily find out flights and hotel information online, as well comments from others.

The online travel agencies can often book for you the local tours and train tickets. This way, customers are able to save time and would also pay less in most cases.

One of my friends bought Paris Pass online before setting off on his trip. The pass covers all famous tourist sites in Paris. That has saved him a lot of time from queuing up for tickets.

China’s tourism sector has kept expanding at double-digit pace. Online agencies are doing even better, as they keep taking business away from traditional travel agencies.

Meanwhile, one does not have to worry about getting lost when travelling these days, thanks to digital maps.

They also allow you to search for supermarkets, restaurants, bars or even laundry shops nearby.

There are also comments from others, which will help you avoid disappointing shops.

You can call for an Uber if you want to go somewhere far. Don’t worry if you don’t have cash. Online payment takes care of that.

All these are possible because of cloud technology. Everything is uploaded to the cloud and updated in synchronized manner.

Currently, eight of the world’s 10 largest companies are internet firms. Given that the potential of technologies like online travel, cloud computing and e-payments, as well as online shopping, autonomous cars and electric cars, has yet to fully play out, it might be too early to talk about a bursting of the tech bubble.

This article appeared in the Hong Kong Economic Journal on March 18

Translation by Julie Zhu

[Chinese version 中文版]

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Columnist at the Hong Kong Economic Journal