McDonald's HK cuts dine-in hours for 2 weeks to curb virus risk

March 25, 2020 14:15
Customers wear protective masks inside a McDonald's restaurant in Hong Kong. The fast-food chain is cutting the dine-in-hours at its outlets to discourage social gatherings amid the coronavirus outbreak. Photo: Bloomberg

Fast-food giant McDonald's has decided to curtail dine-in hours at all of its restaurants in Hong Kong in a bid to promote social distancing and help curb the spread of the coronavirus.

Staring from Wednesday, there will be no dine-in service at any of its restaurants in the city after 6 pm, according to an announcement from McDonald's Hong Kong on Tuesday.

The measure will last until April 7, or at least two weeks, making the restaurant chain the first among peers in Hong Kong to limit dine-in amid the Covid-19 pandemic.

During the restriction period, people would still be able use the restaurants’ takeaway and delivery services.

Randy Lai Wai-sze, managing director of McDonald's Hong Kong, was quoted by media as saying that the firm is adjusting its operations to help reduce social interaction and better protect the safety of its employees and customers.

In other measures, the fast-food chain said it will not deliver to a customer's door if the person is under quarantine. Such deliveries will be dropped off in the building's lobby, RTHK reported.

In addition, it will not deliver to individual flats in buildings where there have been confirmed cases of Covid-19, according to the report.

No delivery fee will be charged between 6 pm to 12 am when using the 24-hour delivery service starting from Wednesday.

In other news, starting next Monday, McDonald's will launch a "Double" promotional offer covering for four Extra Value meal combos: Filet-O-Fish, Chicken McNuggets, Sausage McMuffin with Egg, and Angus Original.

To encourage people to use the take-out service after work, the meals will come with doubled meat portion in burgers or 12 pieces of McNuggets, and offered at discounted prices, Mondays through Fridays 6 pm to 9 pm.

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