Date
28 March 2017
At Kansai International Airport, the baggage staff pay attention to little details, like placing suitcases so that their handles face outward. Photo: The Telgraph
At Kansai International Airport, the baggage staff pay attention to little details, like placing suitcases so that their handles face outward. Photo: The Telgraph

Airport that never loses your luggage

Visitors to Japan can rest easy knowing their luggage is unlikely to go astray at the airport.

Kansai International Airport in Osaka has been voted the best in the world for reuniting passengers with their luggage after a flight, The Telegraph reported.

The airport has never lost an item of baggage since it opened in 1994.

A ranking of the top 10 airports in the world for baggage handling has been compiled by Skytrax, the international airline and airport consultancy, for its recent World Airport Awards 2015.

The study covered 550 airports around the world, using reviews from 13 million users to come up with rankings in 20 categories.

Japanese airports did well in taking care of passengers’ luggage. Tokyo’s Haneda International was sixth on the list and Narita International 10th.

Kansai International, built on a man-made island in Osaka Bay, clinched the top spot for its faultless record on baggage.

New Kansai International Airport Co., the airport’s operator, was commended for the short time it takes for passengers to receive their luggage after disembarking and its staff’s attention to detail.

The airport’s baggage handling staff place suitcases on carousels with their handles facing outward, making it much easier for travellers to collect their luggage.

Kansai International rose to 12th in the overall ranking of airports from 14th a year earlier.

Singapore’s Changi Airport ranked first in the world, followed by Incheon International Airport in South Korea and Munich Airport.

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