Cafe de Coral Holdings Ltd. (00341.HK) is planning to automate take-away orders and outsource dish washing to reduce the workload on frontline staff.
Hong Kong’s largest Chinese fast food restaurant group will cut working hours for frontline workers by 30 minutes to 11 hours despite a labor shortage, chief executive Lo Hoi-kwong was quoted as saying by the Hong Kong Economic Journal.
About 800 positions are unfilled across the group, forcing certain staff to work overtime up to three hours a day.
The company was earlier reported to be paying overtime lower than the HK$28 (US$3.61) hourly minimum wage.
Lo said the company is reforming its pay scale and expects to make an announcement in two months.
At the end of March, it had 17,400 workers, slightly fewer than a year earlier.
The ratio of staff costs to sales grew 0.4 percent last year.
Meanwhile, rival Fairwood Holdings Ltd. (00052.HK) said it increased wages 8-10 percent last year, resulting in an estimated 10-20 percent rise in staff costs this year.
Translation by Vey Wong
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