Passengers of an MTR train on the East Rail Line were terrified for a few moments when the train moved in reverse while its doors were still open, Apple Daily reported on Monday.
The Hung Hom-bound train retreated about two feet while passengers were still boarding and getting off at the Tai Wai station around 1:30 p.m. on Sunday, the newspaper said. No one was reported injured.
The rail operator apologized for the incident, saying the slight movement happened while the two braking systems were alternating.
The train driver immediately hit the emergency braking button, forcing the train to stop.
The incident scared many of the passengers, some of whom screamed, “The doors are still open! The doors are open!”
A passenger surnamed Lee said everyone was shocked by the incident, adding that one disabled passenger was unable to get on the train as the door position moved.
Lee said platform staff had to close the doors one by one manually from the outside.
Platform staff evacuated the passengers from the train and asked them to take the next train after a delay of about 10 minutes.
Lee blasted the MTR management for failing to maintain proper and safe operations while hiking fees frequently.
Another passenger surnamed Poon agreed that MTR services are deteriorating, adding that the train was 80 percent full when the incident happened.
An experienced train driver said the incident was quite rare, and it could have been a signaling problem that led to a braking system failure.
Like a car engaged in the neutral gear, the train would naturally slide backward as the Tai Wai station platform is inclined, he said.
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