IKEA Hong Kong said it has suspended sales of meatballs in all of its three stores in the city after a customer complained of finding maggots in the frozen products.
A spokesman for the Swedish retailer of ready-to-assemble furniture and home accessories said the meatballs in question were part of the batch marked “best before June 21″ this year, news website hk01.com reports.
The kyckling köttbullar or chicken meatballs were imported from Sweden.
Customers who had bought the meatballs can bring them along to the stores to get a full refund, the spokesman said.
A woman surnamed Fong had told reporters that she bought a pack of the meatballs for HK$79 two months ago at IKEA’s Sha Tin store.
After unpacking the meatballs and mixing them with spaghetti in a pot last Sunday, she was shocked to see little white creatures that looked like maggots coming out of the meatballs, Apple Daily reported.
After throwing away what was supposed to be her family’s dinner that day, Fong took a sample of the meatballs with worms to the Food and Environmental Hygiene Department for examination on Monday.
IKEA launched an internal investigation after learning of the complaint, and called on other customers who bought the product to provide more information.
The FEHD has confirmed receipt of the complaint, adding that it is awaiting the laboratory results.
It said it had sent staff to conduct an on-site inspection of the IKEA outlet where the meatballs in question had been purchased, and they reported that sanitation at the store was satisfactory with food products for sale all properly stored.
In 2013 the company suspended sales of its meatball products in the city for two months after authorities from the Czech Republic said it found horse meat mixed in several batches of beef and pork meatballs.
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