Uber said it welcomes future discussions with the incoming administration, saying the majority of Hong Kong people support an alternative transport service to taxis.
This follows a survey by the Chinese University of Hong Kong’s Centre for Communication and Public Opinion Survey.
It showed that 76 percent of the 540 respondents believe Hong Kong needs another choice for point-to-point transport.
A representative from the ride-hailing company refused to release Uber’s overall success rates but said there has been at least one successful third-party insurance claim.
“Due to commercial confidentiality and privacy concerns, we can neither disclose which case has been successfully claimed nor the actual dollar amounts,” Uber Hong Kong general manager Kenneth She said.
In recent weeks, Uber drivers have been arrested for conducting business without permits or third-party insurance.
The arrests have affected the number of its driver-partners, She said.
“Many of our drivers have tried to apply for Private Service (Limousine) Hire Car Permits, but the entry requirements are too strict,” She said. “[The hire cars] usually can only travel to a specific destination, serving as a shuttle for hotels and travel agents.”
She listed mainland China and Singapore as examples to convince the public that change is necessary.
Meanwhile, the Innovation and Technology Bureau criticized Uber for knowingly violating Hong Kong laws.
“Why did [the company] not mention South Korea, Thailand, Netherlands, Germany, France, Spain and other countries that have classified Uber as an illegal business model or have brought prosecutions against Uber?” the bureau wrote on its official Facebook page.
“It is irresponsible for Uber to use the innovative sharing economy as an excuse to pursue its business interests.”
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